Helping public-sector organisations make change happen with clarity and confidence

Public services today face pressure from every direction — tighter budgets, rising demand, policy shifts and the need to modernise. Delivering meaningful change in this environment is difficult. Delivering it well is essential.

At Newtrality, we bring calm, structure and capability to complex programmes and organisational change. We work alongside local authorities and public-sector bodies as true partners — helping you design and deliver improvements that last.

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  • We exist to help local government and public-service organisations adapt, improve and thrive. Our work is grounded in empathy, experience and care for the people behind every project.

  • We support organisations with complex change, including:

    • organisational and service redesign

    • programme and portfolio delivery

    • PMO leadership and capability building

    • local government reorganisation

    • programme review, reset and recovery

    • digital and data-enabled improvements

    Our approach is practical, achievable and focused on outcomes that matter.

  • Client-focused | Collaborative | Practical | Authentic | Quality-driven

    We partner with you — bringing empathy, insight and constructive challenge.

    We focus on people, purpose and progress.

    We build capability that stays with your organisation long after we leave.

Our vision, mission and values: 


Vision

Our Vision is to help organisations deliver meaningful change.


Mission

Our Mission is to provide our clients with a supportive consultancy experience focussed on relevant solutions delivered through partnership working.


Values

Our approach is underpinned by our Values: 

  • Solution focused:  We put our clients first and have a relentless focus on delivering solutions that address their complex problems and challenges through excellent programme management, advice, support and delivery

  • Committed to quality:  We are committed to developing and delivering exceptional projects that achieve high-quality outputs and outcomes, seeking to continuously improve and innovate to deliver excellence

  • Collaborative: We work in partnership with clients to understand their context, strengthen their resilience, and build their capability, confidence and skills to deliver transformation, change and improvement

  • Practical:  We approach projects with a focus on effective and realistic recommendations, using our sector experience to ensure decisions, actions and outcomes are grounded in what works best in practice

  • Authentic: We embrace honesty and transparency in our actions and communication, creating a supportive culture of trust and integrity where diversity is valued, a range of perspectives are heard, and everyone is treated with dignity

Our People

Our leadership team boasts extensive careers across local government, public and private sectors. Their first-hand experience, knowledge and expertise ensure that the outputs are practical and will make a difference in the real world, not just in theory. 

Meet the team

We offer support and services in the following areas: 

  • Future Delivery Model Development and Design

  • Major Programme Delivery

  • Local Government Reorganisation and Devolution

  • Future Leaders

Explore our services