AI Series: AI and data: when access gets easier, quality and governance matters more
Councils hold vast amounts of information. New tools can help users search, analyse, summarise and extract insight from information more quickly - we discuss the risks, costs and opportunities of AI and data.
AI Series: Are your services ready for a more digitally capable resident?
Through AI residents are gaining new ways to access, interpret and interact with information. That has implications for how councils communicate, how services respond to enquiries, and how organisations build trust in an increasingly complex information environment.
AI Series: AI, staff and policy: is your organisation keeping pace?
As AI adoption accelerates, are your staff and policies keeping pace? We explore why clear guidance and support for employees matter for responsible AI use.